Category: User Experience
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Blinkist (Product Review)

The main driver for this app review of Blinkist is simple: I heard a fellow product manager talking about it and was intrigued (mostly by the name, I must add). My quick summary of Blinkist (before using it) – “Big ideas in small packages” is what I read when I Google Blinkist. I expect an…
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My Product Management Toolkit (26): PAUSE and LISTEN

If there are two things I can definitely improve, I’d say it would be my ability to “pause” and “listen”. Too often, I’ve made the mistake of not listening to what the other person is saying. Instead, I’m thinking of what to say myself or making assumptions, completely ‘steamrolling’ the other person in the process…
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“Designing with Data” (Book Review)

I’d been looking forward to Rochelle King writing her book about using data to inform designs (I wrote about using data to inform product decisions a few years ago, which post followed a great conversation with Rochelle). Earlier this year, Rochelle published “Designing with Data: Improving the User Experience with A/B Testing”, together with Elizabeth F. Churchill and Caitlin Tan. The main…
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“Customers Included” (Book Review)

In the book “Customers Included”, Mark Hurst and Phil Terry make a great case for listening to the customer. In the book, Hurst and Terry look at why customers get overlooked by companies and explain how to best engage with customers: Main learning point: “Customers Included” offers some good primers to use when convincing others of the importance…

