Category: User Experience
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My Product Management Toolkit (26): PAUSE and LISTEN
If there are two things I can definitely improve, I’d say it would be my ability to “pause” and “listen”. Too often, I’ve made the mistake of not listening to what the other person is saying. Instead, I’m thinking of what to say myself or making assumptions, completely ‘steamrolling’ the other person in the process…
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Steemit (Product Review)
Steemit.com is one of those products that feels super complex at first sight. I think it’s content platform but I need to give it a much closer look in order to understand how Steemit works: My quick summary of Steemit (before using it): I reckon Steemit is a content creation and sharing platform, but I’m not…
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“Designing with Data” (Book Review)
I’d been looking forward to Rochelle King writing her book about using data to inform designs (I wrote about using data to inform product decisions a few years ago, which post followed a great conversation with Rochelle). Earlier this year, Rochelle published “Designing with Data: Improving the User Experience with A/B Testing”, together with Elizabeth F. Churchill and Caitlin Tan. The main…
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“Customers Included” (Book Review)
In the book “Customers Included”, Mark Hurst and Phil Terry make a great case for listening to the customer. In the book, Hurst and Terry look at why customers get overlooked by companies and explain how to best engage with customers: Main learning point: “Customers Included” offers some good primers to use when convincing others of the importance…
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ipagoo (Product Review)
“Accounts designed for the 21st century” is the main strap-line of ipagoo, a Fintech startup that offers multi-country and cross-currency accounts. I was intrigued by this concept and decided to download ipagoo’s new iOS app and write a quick review: My quick summary of ipagoo (before using it) – I expect ipagoo to offer services…
As I learn ... 