Category: User Experience
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“Designing with Data” (Book Review)

I’d been looking forward to Rochelle King writing her book about using data to inform designs (I wrote about using data to inform product decisions a few years ago, which post followed a great conversation with Rochelle). Earlier this year, Rochelle published “Designing with Data: Improving the User Experience with A/B Testing”, together with Elizabeth F. Churchill and Caitlin Tan. The main…
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“Customers Included” (Book Review)

In the book “Customers Included”, Mark Hurst and Phil Terry make a great case for listening to the customer. In the book, Hurst and Terry look at why customers get overlooked by companies and explain how to best engage with customers: Main learning point: “Customers Included” offers some good primers to use when convincing others of the importance…
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ipagoo (Product Review)

“Accounts designed for the 21st century” is the main strap-line of ipagoo, a Fintech startup that offers multi-country and cross-currency accounts. I was intrigued by this concept and decided to download ipagoo’s new iOS app and write a quick review: My quick summary of ipagoo (before using it) – I expect ipagoo to offer services…
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Receipt Bank (Product Review)

It isn’t often that one of the apps that I use on a regular basis attracts a large round of funding but it happened recently with Receipt Bank, a London based started which “makes your bookkeeping, faster, easier and more efficient.” Last month, Receipt Bank received a Series B investment worth $50 million from New…

