Category: User Experience
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“Just Enough Research” (Book Review)
Back in 2013, Erika Hall, co-founder of Mule Design, wrote “Just Enough Research”. In this book, Hall explains why good customer research is so important. She outlines what makes research effective and provides practical tips on how to best conduct research. Reading “Just Enough Research” reminded me of reading “Rocket surgery made easy” by Steve…
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Curve (Product Review)
I recently heard Shachar Bialick – Founder and CEO of Curve – talk about how the new Curve app will make it easier for small businesses to manage their financial lives. It prompted me to have a first play with the Curve app in iOS, which is currently available as a Beta release. This is what…
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My Product Management Toolkit (23): Customer Empathy
A few weeks ago I attended the annual Mind the Product conference in San Francisco, where Dave Wascha delivered a great talk about some of his key lessons learned in his 20 years of product management experience. He impressed on the audience that as product managers we should “protect our customer”; as product managers we need…
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Toutiao (Product Review)
Fig. 1 – Screenshot of www.toutiao.com/ homepage When I first heard about Toutiao I thought it might be just another news app, this coming one from China. I learned, however, very quickly that Toutiao is much more than just a news app; at the time of writing, Toutiao has more than 700 million users in total, with…
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Vipps (Product Review)
I’m always on the lookout for new payment apps and I recently came across Vipps. Vipps is a Norwegian peer to peer payments app, currently only available to Norwegian users. These are the main things I’ve learned about Vipps: Main learning point: Love how apps like Vipps are making it easier and easier for people to pay…
As I learn ... 