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Google Measuring Product Management Product Marketing User Experience

My product management toolkit (36): Google’s HEART framework

Measure. Measure. Measure. Tracking the impact of a product is crucial if you wish to learn about your product and your customers. I’ve written before about the importance of spending time on defining the right metrics to measure, avoiding the risk of succumbing to data overload. That’s all well and good, but what do you do when […]

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AI Data Online Trends Product Management Startups Technology

What’s so special about SenseTime!?

Question: What do the following products have in common? Product 1 — Smart glasses worn by Chinese police officers https://techcrunch.com/2018/02/08/chinese-police-are-getting-smart-glasses/ These smart glasses connect to a feed which taps into China’s state database to detect out potential criminals using facial recognition. Officers can identify suspects in a crowd by snapping their photo and matching it to their […]

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Data Digital Strategy Measuring Product Management Product Marketing

My product management toolkit (28): testing price sensitivity

Normally when I talk to other product managers about product pricing, I get slightly frightened looks in return. “Does that mean I need to set the price!?” or “am I now responsible for the commercial side of things too!?” are just some of the questions I’ve had thrown at me in the past. “No” is […]

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Data Digital Strategy Product Management Startups

My product management toolkit (25): understanding the “unit economics” of your product

As a product manager it’s important to understand the unit economics of your product, irrespective of whether you’re managing a physical or a digital product. Unit economics are the direct revenues and costs related to a specific business model expressed on a per unit basis. These revenues and costs are the levers that impact the […]

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Data Design Product Management User Experience

Book review: “Designing with Data”

I’d been looking forward to Rochelle King writing her book about using data to inform designs (I wrote about using data to inform product decisions a few years ago, which post followed a great conversation with Rochelle). Earlier this year, Rochelle published “Designing with Data: Improving the User Experience with A/B Testing”, together with Elizabeth F. Churchill and Caitlin Tan. The main […]