Category: Management
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My Product Management Toolkit (51): Thoughtful Disagreement
I like that Ray Dalio thinks there is such a thing as ‘thoughtful disagreement’. If you’d asked me a few years ago, I’d probably told you that there’s no such thing as disagreeing thoughtfully. In my mind, back then, it was simple: you either agree or disagree, and that’s it. Over the years I’ve come […]
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My Product Management Toolkit (49): Systems Thinking tools & techniques
A couple of weeks ago I wrote about the Systems Thinking discipline. My main learning point about Systems Thinking was the interconnectedness of the parts that make up a system. Understanding the different parts and how they interact with each other is critical in developing a full understanding of the problem or opportunity to tackle. […]
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My Product Management Toolkit (48): Systems Thinking
“No problem ever exists in complete isolation. Every problem interacts with every other problem and is therefore part of a set of interrelated problem, a system of problems.” Russell Ackoff Rusell Ackoff, pioneer in systems thinking, used to explain that “A system isn’t the sum of the behaviour of its parts; it’s the product of […]
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“Ask Your Developer” (Book Review)
“The truth is that most software is pretty simple. It’s what developers call CRUD applications: Create, Read, Update, Delete. Most apps online are forms that let the user input data, modify data, report out data, or delete data. Nearly every website or mobile app you’ve ever used is 95 percent CRUD operations. This isn’t rocket […]
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“Never Split The Difference” (Book Review)
Negotiation is an often undervalued skill for product managers. Whether we want to get budget to go after a specific market opportunity or need to push back on a specific request, we need to be strong negotiators to navigate certain scenarios effectively. Who better to learn from about negotiation than a former FBI hostage negotiator?! […]