Category: Product Management
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What does it mean to be a product leader?!

A few months ago I sat on a panel with some great product people* and the topic of product leadership came up. “I’m not a product leader” I thought to myself. A good people manager perhaps, but not a leader?! Was this a case of impostor syndrome or a need to understand what product leadership…
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Roam (Product Review)

My summary of Roam before using it – I’ve heard people say that Roam is a really good note taking app. It takes me back to when Evernote used to be a really good note taking app and my life was in Evernote … (sighs and carries on). How does Roam explain itself in the…
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Yellow AI (Product Review)

My summary of Yellow AI before using it – I believe Yellow AI offers a machine learning model that underpins chatbot conversations. Not sure yet about the use cases are for this machine learning model. In the interests of full disclosure, I work at Intercom where we enable our customers to engage effectively and satisfactorily…
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Scenery (Product Review)

My summary of Scenery before using it – Listening to an episode of the Greymatter podcast, I heard Maya Frai at Greylock Partners describe Scenery as a product that “is bringing much-needed disruption to video editing tools through a collaborative platform.” I therefore expect a tool that makes it easy to collaborate around video, similar…
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“KPI Checklists” (Book Review)

How do you measure the performance of your business unit or product? How do you know that you’re measuring the right thing? How do the different metrics that you measure ladder up? These are just some of the questions that we need to grapple with to ensure that our efforts are making an impact, and…
