Tag: UX
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Voice-enabled security and payments
I know I’m slightly late to the game when it comes to voice recognition technology, but I was intrigued when I came across a mobile banking app by Dutch bank ING, which they launched about a year ago. This app uses a voice enabled security and payments system, which makes it possible for its clients…
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My Product Management Toolkit (10): Jobs-To-Be-Done
How does one combat what I call ‘featuritis’? This innate need among most of us to come up with new features or projects all the time without taking a step back to figure out the customer problem worth solving. I recently came across a company where they’d created so many features and products that they’d lost track of what constituted…
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Midpoint: peer-to-peer foreign exchange
I’m increasingly getting the sense that everything is possible in FinTech, at least from a peer-to-peer (‘P2P’) perspective. For example, marketplace lenders like Funding Circle and Zopa are all based on a P2P model whereby borrowers and lenders can transact directly. I recently learned more about P2P foreign exchange services by listening to an episode…
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Azimo (Product Review)
Money remittance is big. Think Transferwise, WeSwap and World Remit; services that simplify the way in which to transfer money, offering attractive rates and a great user experience. Another good example is Azimo which I used to transfer some money to my motherland, The Netherlands: Fig. 1 – Screenshot of Azimo’s welcome screen on iOS Fig. 2…
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My Product Management Toolkit (8): learning who my users are
It’s great if you can find out what your user needs are but you’d also need to know who your users are in the first place. There’s risk of us product managers assuming that we know who our users are or how they behave. WRONG. I’ve learned over the years how important it is to know…
As I learn ... 