Tag: UX
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My Product Management Toolkit (13): Continuous Discovery
I know it’s a bit of a bugbear of mine; people coming up with assumptions and jumping straight into solutions to address their assumptions: “I know what my customers want” “I know that I’m right” “I’ve got umpteen years of experience in this sector, I know what people want” “We’ve defined all customer requirements, we now…
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Voice-enabled security and payments
I know I’m slightly late to the game when it comes to voice recognition technology, but I was intrigued when I came across a mobile banking app by Dutch bank ING, which they launched about a year ago. This app uses a voice enabled security and payments system, which makes it possible for its clients…
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My Product Management Toolkit (10): Jobs-To-Be-Done
How does one combat what I call ‘featuritis’? This innate need among most of us to come up with new features or projects all the time without taking a step back to figure out the customer problem worth solving. I recently came across a company where they’d created so many features and products that they’d lost track of what constituted…
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Midpoint: peer-to-peer foreign exchange
I’m increasingly getting the sense that everything is possible in FinTech, at least from a peer-to-peer (‘P2P’) perspective. For example, marketplace lenders like Funding Circle and Zopa are all based on a P2P model whereby borrowers and lenders can transact directly. I recently learned more about P2P foreign exchange services by listening to an episode…
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Azimo (Product Review)
Money remittance is big. Think Transferwise, WeSwap and World Remit; services that simplify the way in which to transfer money, offering attractive rates and a great user experience. Another good example is Azimo which I used to transfer some money to my motherland, The Netherlands: Fig. 1 – Screenshot of Azimo’s welcome screen on iOS Fig. 2…
As I learn ... 