Categories
Amazon eCommerce User Experience

UX features for online retailers to consider

I just read a really insightful piece by Paul Bryan on 10 Absentee UX Features on Top e-Commerce Sites. His agency, Usography, has conducted a Retailer UX audit, looking at the 100 top retail websites. The audit highlighted some key user experience (UX) features for brands to consider. From the 10 features that Bryan listed in […]

Categories
Book Reviews User Experience

Book review: “Undercover User Experience Design”

When a colleague first told me about “guerilla user experience design”, I immediately started visualising people wearing balaclavas working on websites whilst hiding in shady corners. I then read a book titled Undercover user experience design written by Cennydd Bowles and James Box. Lots of organisations still seem reluctant to embrace user-centric design, citing time and budget […]