Category: Product Management
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“Designing with Data” (Book Review)
I’d been looking forward to Rochelle King writing her book about using data to inform designs (I wrote about using data to inform product decisions a few years ago, which post followed a great conversation with Rochelle). Earlier this year, Rochelle published “Designing with Data: Improving the User Experience with A/B Testing”, together with Elizabeth F. Churchill and Caitlin Tan. The main…
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“Product Leadership” (Book Review)
A few months ago, Richard Banfield, Martin Eriksson and Nate Walkingshaw published “Product Leadership”, a great book which shares stories and insights from top product managers who’ve built world class products and highly performant product teams. Banfield, Eriksson and Walkingshaw are all well established product management experts, and as part of writing “Product Leadership” they…
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My Product Management Toolkit (24): ‘Pre-Mortem’
As helpful as ‘post-mortem’ sessions can be, how often do you find yourself wondering: “if I’d only thought about that beforehand!” In a medical environment, a post-mortem creates the opportunity for health professionals and the family to establish the patient’s cause of death. With digital products, a post-mortem typically happens at the end of a…
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“Customers Included” (Book Review)
In the book “Customers Included”, Mark Hurst and Phil Terry make a great case for listening to the customer. In the book, Hurst and Terry look at why customers get overlooked by companies and explain how to best engage with customers: Main learning point: “Customers Included” offers some good primers to use when convincing others of the importance…
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ipagoo (Product Review)
“Accounts designed for the 21st century” is the main strap-line of ipagoo, a Fintech startup that offers multi-country and cross-currency accounts. I was intrigued by this concept and decided to download ipagoo’s new iOS app and write a quick review: My quick summary of ipagoo (before using it) – I expect ipagoo to offer services…
As I learn ... 