Category: Digital Strategy
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My Product Management Toolkit (43): retention levers and impact

I like Hiten Shah’s simple but clear explanation about the importance of measuring retention: “retention is the indicator of whether a product is working for its users or not.” Retention is typically measured by comparing the number of customers at the start of a given time period with the number of customers at the end…
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“How To Be Strategic” (Book Review)

Reading the great recommendation by Richard Rumelt – author of “Good Strategy, Bad Strategy” – encouraged me to pick up “How To Be Strategic”. This book came out in October last year, written by Fred Pelard, who specialises in strategic thinking and works with a range of business on their strategies. In “How To Be…
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My Product Management Toolkit (42): Integrative Thinking

Plenty of books and blog posts have been written about decision making. How does one make a decision? How do you know you’ve made the right decision? I recently read “Creating Great Choices” by Jennifer Riel and Roger Martin which inspired me to write this toolkit post. If you think about it, traditional decision making…
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Fashion Rental (Product Review)

With the ongoing COVID-19 pandemic, I wonder whether fashion rental services will recover anytime soon. The likes of Rent the Runway, My Wardrobe HQ and HURR specialise in servicing those customers that don’t want to buy an outfit for irregular occasions like weddings or gala dinners, so-called ‘buy-once wear-once’ events. Now that these special occasions…
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Karat (Product Review)

My summary of Karat before using it? I know that Karat is geared towards influencers, people with followings on social media platforms like TikTok and Instagram. I’m probably not part of Karat’s target audience 🙂 How does Karat explain itself in the first minute? “The back card for creators” is the first thing I read…
