Category: Uncategorized
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“Transformed” (Book Review)

Marty Cagan’s latest book “Transformed: Moving to the Product Operating Model” is about companies wanting to transform so they can take advantage of new opportunities and respond to serious threats. I’m sure many of you have been part of companies going through an ‘Agile transformation’ or are now witnessing ‘AI transformation’. In Transformed, Cagan and…
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Spotify Voice Translation: pick your (podcast) language

A couple of months ago Spotify launched Voice Translation; a tool that enables podcasters to translate their spoken content into a language of their choice. Spotify. Using OpenAI’s voice generation technology to match the speaker’s original style, so that it sounds more authentic than classing dubbing. There will no doubt be limits to the authenticity…
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Michael Margolis: “user research, quick and dirty” (1)

Why do I keep coming across businesses that struggle to engage with their (prospective) customers, to learn about their needs and behaviours? Too often for my liking, I hear comments like: “Marc, we’re a startup, we don’t have the time and budget to do customer research!” “I’m not allowed to talk to customers.” “In my…
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Some good conversational UI examples to learn from

It was Dennis Mortensen – CEO/Founder of x.ai – who made me aware a few years ago of the concept of ‘invisible interfaces’. He talked about applications no longer needing a graphical user interface (GUI), taking “Amy” – x.ai’s virtual personal assistant as a good example (see Fig. 1 below). Fig. 1 – Amy, x.ai’s virtual assistant…
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Lending revisited: Bond Street

Bond Street lends to small businesses that might typically struggle to get a loan from traditional banks. In a recent talk on a MIT Fintech course that I was doing, David Haber – Bond Street’s CEO/Founder – mentioned how Bond Street saw a clear niche in the market for small business loans and acted on it.…
