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Google Measuring Product Management Product Marketing User Experience

My product management toolkit (36): Google’s HEART framework

Measure. Measure. Measure. Tracking the impact of a product is crucial if you wish to learn about your product and your customers. I’ve written before about the importance of spending time on defining the right metrics to measure, avoiding the risk of succumbing to data overload. That’s all well and good, but what do you do when […]

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Book Reviews Digital Strategy Management Product Management Product Marketing

Book review: “The Messy Middle” by Scott Belsky

  I’m sure a lot of us have common misconceptions about successful entrepreneurs and their companies. It’s easy to look at people who’ve ‘made it’ and think that their journey has been all plain sailing. Scott Belsky is such an entrepreneur, having founded Behance, a platform for creative professionals to show off their work, which […]

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Digital Strategy Product Management Product Marketing

My product management toolkit (29): analysing competitors

Don’t believe anyone who claims that they don’t look at what their competition is doing. Agreed, there’s a fine line between doing a healthy amount of competitor analysis and being completely obsessed by what the competition is doing but I believe it’s important to understand how your product differentiates from similar products. Competition is good. […]

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Data Digital Strategy Measuring Product Management Product Marketing

My product management toolkit (28): testing price sensitivity

Normally when I talk to other product managers about product pricing, I get slightly frightened looks in return. “Does that mean I need to set the price!?” or “am I now responsible for the commercial side of things too!?” are just some of the questions I’ve had thrown at me in the past. “No” is […]

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Design Digital Strategy eCommerce Online Trends Product Management Product Marketing User Experience

App review: Warby Parker

I recently listened to a podcast which was all about Warby Parker and its makings. After listening to the podcast, I was keen to have a closer look at Warby Parker’s website: My quick summary of Warby Parker before using it – Warby Parker is disrupting the way in which consumers discover and buy glasses. […]