Category: Product Management
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Generative AI and Tesler’s Law
We talk a lot about the new innovations enabled through generative AI, but we haven’t talked as much about how we expect users to interact with AI applications. Because of the more unpredictable nature of generative AI, user interfaces will shift from deterministic to probabilistic user interfaces. In mathematics, a deterministic mathematical model is meant…
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H&R Block AI Tax Assist (Product Review)
My summary of H&R Block AI Tax Assist before using it – A few months ago, I wrote about Harvey, a product that uses AI to provide legal support. I expect H&R Block AI Tax Assist to do the same for taxpayers. How does H&R Block AI Tax Assist explain itself in the first minute?…
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“Sales Pitch” (Book Review)
Last year I reviewed “Obviously Awesome”, a book by April Dunford about the intricacies of effective product positioning. In her latest book, “Sales Pitch”, Dunford explains how we can use positioning to deliver successful sales pitches. Sales people assume that prospects want an answer to the question “Why should I pick you?” Instead, the question…
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Walking in a Systems Wonderland
As product people, we often don’t walk in a systems wonderland. Instead, we walk through a tunnels. We’re trained to be Agile and to start small. We operate as speedboats and move away from the big oil tanker. We are trained to reduce complexity and to simplify things as much as possible. The truth is…
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How can established disciplines benefit from generative AI?
It’s been nearly a year since I first wrote about generative AI and it seems like not a day goes by where there isn’t a launch of a generative AI application. There’s a lot of excitement whilst people are exploring and developing strong use cases for generative AI. At the same time, there are concerns…
As I learn ... 