Category: Technology
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Learning about in app chat support
I recently came across a product called “Gladly” which triggered me to learn more about their product and the space they operate in. Gladly offer in app chat support and I subsequently learned about competitors like Intercom, Zendesk, LiveAgent, Freshdesk, Hubspot and Ada. These are some of the things I learned from looking at their…
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My Product Management Toolkit (45): Sales Safari
If you feel that doing customer interviews might not give you the learnings that you’re looking for or that you want to add a new source of customer insights, then it might be worth going on a “Sales Safari”. Sales Safari is an online audience research method developed by Amy Hoy. Sales Safari is about…
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Stitch Fix (Product Review)
My summary of Stitch Fix before using it? I expect Stitch Fix to offer second hand clothing, but that’s purely based on the name 🙂 Alternatively, you can use Stitch Fix to get your existing clothing items repaired. How does Stitch Fix explain itself in the first minute? When I download the Stitch Fix iOS…
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Prose (Product Review)
My summary of Prose before using it? I’ve heard some venture capital friends talk admiringly about Prose and their approach to personalisation. All I know is that Prose sells hair products, but being 100% bald myself 🙂 that’s as far as my knowledge goes. How does Prose explain itself in the first minute? When I…
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Run The World (Product Review)
My summary of Run The World before using it? I expect a platform which makes it easy for people to run events virtually, similar to Hopin and Eventbrite. How does Run The World explain itself in the first minute? The first thing I see when I go to the Run The World site is a…
As I learn ... 