Category: Product Management
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How to do effective user interviews?
A few years ago I did a really useful online class on user interviews, which was instructed by Julie Blitzer. Julie is an experienced UX designer/strategist who shared some great learnings and tips on how to best do qualitative user interviews. This is the main thing that I learned from Julie’s session: Yes, you guessed it…
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My learnings from Lean Day London ’14
Two weeks ago, I attended the London edition of Lean Day, a 2-day event dedicated to “changing the way products are built”. Put together by Jeff Gothelf and his colleagues at Neo, it was first time this event was being held in London. The main theme of Lean Day was around improving the way in which we create…
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Using mental models to prevent “human error”
One of the last lectures of my online Human-Computer Interaction (‘HCI’) course by Scott Klemmer was all about “mental models” and their role within HCI. The proposition that people rely on mental models was first introduced by Scottish psychologist Kenneth Craik who wrote that the mind constructs “small-scale models” of reality that it uses to reason,…
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“Collaboration Explained” (Book Review)
The book “Collaboration Explained” by Jean Tabaka was published in 2006 and had been on my ‘books to read’ list for quite a while before I finally got my hands on it. Jean Tabaka specialises in Agile software development and has worked closely with a host of businesses and teams to implement Agile methodologies. In “Collaboration…
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What on earth is “mob programming”?!
The other day I heard Woody Zuill – an Agile Coach at Hunter Industries in San Diego, US – speak about “mob programming”. At first, the simpleton in me thought this meant writing code dressed in fancy suits, wearing shady hats and stylish sunglasses … Woody corrected this presumption fairly swiftly: “mob programming” involves having…
