Category: Product Management
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Learning more about the Fintech ecosystem in China

In a few weeks’ time, I’ll be travelling to Hong Kong for the first time, looking to visit Shenzhen as well. I’m hoping it will be a great opportunity for me to learn more about the needs of Chinese customers and get a better feel for the Chinese Fintech scene. To start preparing for my…
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My Product Management Toolkit (17): Assess Market Viability

Whether you’re a product manager or are in a commercial or strategic role, I’m sure you’ll have to assess market viability at some point in your career. For that reason, I wrote previously about assessing markets, suggesting tools that you can use to decide on whether to enter a market or not. A few weeks…
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Some good conversational UI examples to learn from

It was Dennis Mortensen – CEO/Founder of x.ai – who made me aware a few years ago of the concept of ‘invisible interfaces’. He talked about applications no longer needing a graphical user interface (GUI), taking “Amy” – x.ai’s virtual personal assistant as a good example (see Fig. 1 below). Fig. 1 – Amy, x.ai’s virtual assistant…
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My Product Management Toolkit (16): How not to become a “Product Janitor”?

It does make me feel sad at times. It does frustrate me occasionally. Sometimes I even want to shake them. “Product Janitors”. I’ve conducted countless job interviews where the candidate came across as as Product Janitor instead of a Product Manager. Let me outline what I think makes someone a Product Janitor and I’ll provide some…
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App review: Zuora
One of the product areas I’m keen to learn more about is billing; understanding how small businesses go about (recurring) billing. A few years ago, I used Recurly to power subscription management and payments for a music streaming service. I’ve now discovered Zuora, who aspire to “turn your customers into subscribers.” “The world subscribed” –…
