Category: Product Management
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Learning more about what’s coming under PSD2
The second instalment of Payment Services Directory, “PSD2”, will come into effect on 13th January ’17. By that date, EU member states are expected to have implemented the new payment rules as outlined in PSD2. I recently listened to a radio programme where ex Barclays boss Antony Jenkins described PSD2 as “an opportunity for third parties…
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My Product Management Toolkit (19): Socratic Questioning
One of the first things that I learned when I started out in product management was the importance of asking why, using the ‘5 Whys’ to truly understand a problem or a situation: Why? — The battery is dead. (First why) Why? — The alternator is not functioning. (Second why) Why? — The alternator belt has broken. (Third why) Why? — The alternator…
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“Yes To The Mess” (Book Review)
In May last year, I attended a great talk by Ken Norton – partner at Google Ventures – titled Product Managers: Make Yourself Uncomfortable. In his talk, Ken talked about the book Yes To The Mess: Surprising Leadership Lessons from Jazz by Frank J. Barrett, a management consultant and jazz pianist. Ken talked about feeling uncomfortable, his point being that…
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My Product Management Toolkit (18): Tracking Consumer Trends
As a product manager, I know how easy it can be to get trapped into the every day and lose sight of what the future could bring. We tend to get immersed in the more tactical, day-to-day stuff and forget about the bigger picture. Also, there’s a daily avalanche of new technology developments and market trends,…
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Plum (Product Review)
When I reviewed Cleo a few weeks ago, I also came across Plum. Plum describes itself as “your personal savings” assistant and lives in Facebook Messenger. How did Plum come to my attention? – I came across Plum whilst reviewing Cleo, another virtual savings assistant. I then spoke to Victor Trokoudes, co-founder and CEO of Plum,…
