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Data Measuring Product Management User Experience

Gathering meaningful data during the user journey

Since I started looking into omni-channel metrics last year, I’ve been learning how to best gather meaningful data at each step of the user journey. I recently came across a great piece by Gary Angel titled “A Data Model for the User Journey”. In his article, Gary aims to address the multi-source nature of our data […]

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Data Measuring

SQL – Learning about the basic “SELECT” statement

I’m still doing my Stanford online course on relational databases. Today, I learned about the basics of SQL, a special programming language designed for managing data held in a relational database or from stream processing in a . The teacher of the class, Jennifer Widom, kicked off the class by talking about the difference between […]

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Agile Measuring User Experience

Learning more about running A/B tests

I love running A/B and multivariate (‘MVT’) tests. These are experiments designed to evaluate different design or copy variants, based on actual performance data. Instead of comparing or deciding on product options based on gut feel, an A/B or multivariate test allows to you to compare alternatives based on objective data and predefined success criteria. […]

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Data Digital Content Digital Strategy eCommerce Measuring Online Trends Product Marketing

The what and why of programmatic marketing

The term “programmatic marketing” is relatively new. Ben Plomion, VP Marketing at Chango, first wrote about programmatic marketing back in 2012. In this article he expands on the ‘what’ and the ‘why’ of programmatic marketing. Ben’s piece formed a great starting point for me to learn more about what programmatic marketing means and what its […]

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Book Reviews Data Measuring

Book review: “Thinking with Data”

It’s oh so easy to get immersed in analytics or big data sets without a clear idea of the questions one wants answered through data. The book Thinking with Data – How to Turn Information into Insights by Max Shron talks about how to get the most of data and how to go about looking for the […]