Category: User Experience
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My Product Management Toolkit (7): learning about user needs

A key thing I’ve learned as a product manager is to validate a proposed product strategy or user assumptions before committing a lot of time, money and effort to a specific product idea. I believe there’s a lot you can learn as a product person about user behaviour without having to rely on a dedicated…
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My Product Management Toolkit (5): Assumptions and Hypotheses

Problem statements was the last product management tool that I wrote about. Once you’ve defined and understood the problem(s) that you’re looking to solve, the next step is to validate ways to solve the problem. As a product manager, there’s a risk of jumping straight into solutions or features, without really evaluating the best way…
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YunoJuno (Product Review)

Having looked at a range of marketplaces, most recently in the events space, I widened my search and came across YunoJuno. YunoJuno is an online marketplace which describes itself as “an all-in-one platform to find, book and manage the best freelancers in town.” I’m keen to understand how YunoJuno is different from a standard job site. My quick summary before using the…
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Touchnote (Product Review)

When I was looking at Deloitte’s annual “Fast 50” 2015 winners, I saw that Touchnote, was ranked 9th, based on a 2312% growth rate (!). Touchnote was described as a “postcard sending service” on Deloitte’s listing, which made me curious to learn more about how a postcard sending service can enjoy such phenomenal growth. Let’s have…
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Collaborative user research – Learning from Erika Hall

I recently listened to a podcast where the mighty Jared Spool talked to Erika Hall about collaborative or team based research. Erika is co-founder of a design company called Mule Design and author of Just Enough Research. These are the main things I learned about collaborative user research from listening to Jared and Erika talking…
