Category: User Experience
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My Product Management Toolkit (23): Customer Empathy
A few weeks ago I attended the annual Mind the Product conference in San Francisco, where Dave Wascha delivered a great talk about some of his key lessons learned in his 20 years of product management experience. He impressed on the audience that as product managers we should “protect our customer”; as product managers we need…
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Toutiao (Product Review)
Fig. 1 – Screenshot of www.toutiao.com/ homepage When I first heard about Toutiao I thought it might be just another news app, this coming one from China. I learned, however, very quickly that Toutiao is much more than just a news app; at the time of writing, Toutiao has more than 700 million users in total, with…
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Vipps (Product Review)
I’m always on the lookout for new payment apps and I recently came across Vipps. Vipps is a Norwegian peer to peer payments app, currently only available to Norwegian users. These are the main things I’ve learned about Vipps: Main learning point: Love how apps like Vipps are making it easier and easier for people to pay…
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THEO (Product Review)
I recently came across THEO, a mobile, Japanese investment service offered by Money Design. THEO acts as a ‘robo-advisor’; enabling users to invest using their smartphone, and applying machine-based learning to offer users investment suggestions. The service allows users to start investment from 100,000 JPY. By answering nine questions (see Fig. 2 below), Money Design’s proprietary robo-advisor’s…
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Tide (Product Review)
How did Tide come to my attention? – I vaguely recall receiving an email from Tide a while ago about signing up for Tide, and a chance to learn about this new service before launch. My quick summary of Tide (before using it)? – I expect a bank account exclusively geared towards to small to…
As I learn ... 