Tag: product management
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My Product Management Toolkit (10): Jobs-To-Be-Done

How does one combat what I call ‘featuritis’? This innate need among most of us to come up with new features or projects all the time without taking a step back to figure out the customer problem worth solving. I recently came across a company where they’d created so many features and products that they’d lost track of what constituted…
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Midpoint: peer-to-peer foreign exchange

I’m increasingly getting the sense that everything is possible in FinTech, at least from a peer-to-peer (‘P2P’) perspective. For example, marketplace lenders like Funding Circle and Zopa are all based on a P2P model whereby borrowers and lenders can transact directly. I recently learned more about P2P foreign exchange services by listening to an episode…
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My Product Management Toolkit (9): Playing Devil’s Advocate

How often do you get agitated when someone starts challenging your product idea? What’s your typical reaction when people ask critical questions about your assumptions or an idea that you’ve come up with? I have to admit that I’ve learned – and will continue to learn – to not take challenges or criticism personally. I…
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My Product Management Toolkit (8): learning who my users are

It’s great if you can find out what your user needs are but you’d also need to know who your users are in the first place. There’s risk of us product managers assuming that we know who our users are or how they behave. WRONG. I’ve learned over the years how important it is to know…
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World First (Product Review)

How did World First come to my attention? – World First came to my attention when reviewing Azimo and Transferwise, another London-based money transfer service. A simple Google search to find Azimo and Transferwise competitors surfaced World First. I subsequently learnt that WorldFirst specialises in foreign exchange – the conversion of one country’s currency into another –…
