Tag: product management
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Some good conversational UI examples to learn from

It was Dennis Mortensen – CEO/Founder of x.ai – who made me aware a few years ago of the concept of ‘invisible interfaces’. He talked about applications no longer needing a graphical user interface (GUI), taking “Amy” – x.ai’s virtual personal assistant as a good example (see Fig. 1 below). Fig. 1 – Amy, x.ai’s virtual assistant…
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My Product Management Toolkit (16): How not to become a “Product Janitor”?

It does make me feel sad at times. It does frustrate me occasionally. Sometimes I even want to shake them. “Product Janitors”. I’ve conducted countless job interviews where the candidate came across as as Product Janitor instead of a Product Manager. Let me outline what I think makes someone a Product Janitor and I’ll provide some…
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My Product Management Toolkit (15): Storytelling

Storytelling is an important tool to have as part of your armour as a product person. This doesn’t mean that we should go around making stuff up, telling lies or sharing fables. In contrast, storytelling can be a very useful tool in any of the following situations: When it comes to storytelling, I learned the…
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My Product Management Toolkit (14): Product Portfolio Planning

One of the key things that I’ve had to learn over the last couple of years is how to best manage a portfolio of products. When I started out as a product manager, I could focus on a single product and was fully accountable for the performance of that product. However, as time has gone by,…
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Lending revisited: Bond Street

Bond Street lends to small businesses that might typically struggle to get a loan from traditional banks. In a recent talk on a MIT Fintech course that I was doing, David Haber – Bond Street’s CEO/Founder – mentioned how Bond Street saw a clear niche in the market for small business loans and acted on it.…
