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Product Management

My product management toolkit (30): giving and receiving feedback

I’ve got many, many flaws. Taking things personally is one of them … On one hand, I’m always going to ‘expose’ myself to feedback by trying, challenging and simply ‘doing’, expecting to be challenged and to receive feedback. On the other hand, however, every time that I do receive feedback – direct or indirect – […]

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Book Reviews Product Management Startups

Book review: “The No Asshole Rule”

Do you consider yourself an asshole at times? Can you pinpoint moments where you felt – in retrospect – where you acted like an asshole? Apologies for the profuse use of the word “asshole”, I blame it on a great book I read recently: “The No Asshole Rule” by Bob Sutton. First published in 2007, […]

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Agile Product Management

My product management toolkit (24): ‘pre-mortem’

As helpful as ‘post-mortem’ sessions can be, how often do you find yourself wondering: “if I’d only thought about that beforehand!” In a medical environment, a post-mortem creates the opportunity for health professionals and the family to establish the patient’s cause of death. With digital products, a post-mortem typically happens at the end of a […]

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Digital Strategy Product Management

My product management toolkit (22): how to create a product culture?

What can you do when you’ve joined a company that hasn’t (yet) got a proper product culture? Making it harder for you to do your job or get people’s buy-in. Unfortunately, this tends be harsh reality for a lot of product managers, who then become increasingly frustrated with a lack of progress or an unchanged […]

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Agile Design Digital Strategy Product Management User Experience

Jeff Gothelf and Lean UX

In case you don’t know, I’m a big advocate of “Lean UX” and the work of Jeff Gothelf on this topic. It was Jeff who originally coined the term ‘Lean UX’ and wrote a great book about it, together with Josh Seiden. In short, Lean UX is all about not doing all your product design […]