Category: Management
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My Product Management Toolkit (54): Making Decisions – Part 2
Last September, I wrote my first post about decision-making. Being able to make informed decisions should be part of every product manager’s toolkit. In my earlier post I wrote about decision-making techniques such as Type 1 and Type 2 Decisions, Decision-Making Guardrails and S.P.A.D.E. Techniques like these help us gain confidence in the evaluating available…
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My Product Management Toolkit (53): Giving and Receiving Feedback – Part 2
I know I’ve written about feedback before (see My Product Management Toolkit no. 30 for example). I know I’ve admitted that receiving feedback isn’t something that comes easy to me. And I know that I can definitely improve the ways in which I give feedback. Learning about feedback was one of the reasons I recently…
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My Product Management Toolkit (51): Thoughtful Disagreement
I like that Ray Dalio thinks there is such a thing as ‘thoughtful disagreement’. If you’d asked me a few years ago, I’d probably told you that there’s no such thing as disagreeing thoughtfully. In my mind, back then, it was simple: you either agree or disagree, and that’s it. Over the years I’ve come…
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My Product Management Toolkit (49): Systems Thinking tools & techniques
A couple of weeks ago I wrote about the Systems Thinking discipline. My main learning point about Systems Thinking was the interconnectedness of the parts that make up a system. Understanding the different parts and how they interact with each other is critical in developing a full understanding of the problem or opportunity to tackle.…
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My Product Management Toolkit (48): Systems Thinking
“No problem ever exists in complete isolation. Every problem interacts with every other problem and is therefore part of a set of interrelated problem, a system of problems.” Russell Ackoff Rusell Ackoff, pioneer in systems thinking, used to explain that “A system isn’t the sum of the behaviour of its parts; it’s the product of…
As I learn ... 