Category: Management
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My Product Management Toolkit (30): Giving and Receiving Feedback

I’ve got many, many flaws. Taking things personally is one of them … On one hand, I’m always going to ‘expose’ myself to feedback by trying, challenging and simply ‘doing’, expecting to be challenged and to receive feedback. On the other hand, however, every time that I do receive feedback – direct or indirect –…
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“The No Asshole Rule” (Book Review)

Do you consider yourself an asshole at times? Can you pinpoint moments where you felt – in retrospect – where you acted like an asshole? Apologies for the profuse use of the word “asshole”, I blame it on a great book I read recently: “The No Asshole Rule” by Bob Sutton. First published in 2007,…
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My Product Management Toolkit (26): PAUSE and LISTEN

If there are two things I can definitely improve, I’d say it would be my ability to “pause” and “listen”. Too often, I’ve made the mistake of not listening to what the other person is saying. Instead, I’m thinking of what to say myself or making assumptions, completely ‘steamrolling’ the other person in the process…
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“Radical Candor” (Book Review)

In my experience, as you further your career, you’re likely to lead other people in some capacity or another. Whether you’re managing people or simply interacting with them, giving and receiving feedback can often be tricky. I believe that being able to both share and receive feedback is a true skill that only few people…
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“Influence without Authority” (Book Review)

As product managers, we’ve all experienced it: a sense of frustration when you’re accountable for delivering value without having any authority over the people that are critical to delivering that value. Whether it’s stakeholders, customers, developers, designers, there’s only so much we can do to influence and create the level of buy-in or cooperation required…
