Category: Technology
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Salesforce Agentforce (Product Review)
My summary of Salesforce Agentforce before looking into it – A couple of months ago I saw this tweet about how a Salesforce AI agent can do traditional sales leads management by sending emails, answering replies and getting meetings booked in. AI agents managing sales leads is an example of Salesforce’s new Agentforce platform, through…
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“Reimagined” (Book Review)
I’m a big fan of the work that Shyvee Shi, now Product Lead at Microsoft, has been doing through the LinkedIn PM series where she speaks with leading product and tech people. Together with Caitlin Cai and Dr. Yiwen Rong, Shi has now written “Reimagined: Building Products with Generative AI” , providing readers with guidance…
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Cleo Financial Assistant (Product Review)
I first reviewed Cleo’s financial assistant a good seven years ago. After rereading my review, I remember Cleo largely meeting my expectations in places; a financial assistant helping users manage and save money. In the last sentence of my review I expressed a desire to “see how Cleo will develop further over the coming months,…
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Cherry (Product Review)
My summary of Cherry before using it – Cherry is an eCommerce app using AI technology is all I know. How does Cherry explain itself in the first minute? “AI-powered price discovery for second-hand treasures”, followed by a QR code to download the app. It then turns out that Cherry isn’t available in my country,…
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What makes AI Product Managers different?
The role of the AI Product Manager isn’t a new one, but with the proliferation of AI products and services the role has taken on new significance. AI and Machine Learning have been around for decades, but the main shift that we’re in the midst of is a shift from retrieval to generative computing. It’s…
As I learn ... 