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Design Digital Content Digital Strategy eCommerce Online Trends Product Management Product Marketing

Product review: fashion rental

With the ongoing COVID-19 pandemic, I wonder whether fashion rental services will recover anytime soon. The likes of Rent the Runway, My Wardrobe HQ and HURR specialise in servicing those customers that don’t want to buy an outfit for irregular occasions like weddings or gala dinners, so-called ‘buy-once wear-once’ events. Now that these special occasions […]

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Agile Product Management Team

My product management toolkit (41): After Action Review (AAR)

I’m sure most of us will have been in a post-mortem at some point in our careers, to look back on a particular project or event. Derived from the medical world, the purpose of a post-mortem is to analyse a project and explain as well as document what happened. A detailed and thorough post-mortem takes […]

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Book Reviews Product Management Technology User Experience

Book review: “Empowered”

Following the hugely successful “Inspired: How To Create Tech Products Customers Love” internationally renown product management guru Marty Cagan has just published “Empowered: Ordinary People, Extraordinary Products”. Together with Chris Jones, Cagan captures how the best product companies approach technology and empower product teams. Cagan and Jones are probably in the best position to see […]

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Management Product Management Team

Establishing trusted relationships

‘So, what is trust? We could say that a person or organization trusts another when both sides have reason to expect that neither will take advantage of the other, and, whenever possible, will even do things that advance the other’s interests.’  Brigitte Jordan Trusted relationships are critical, in every profession and in every walk of […]

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Book Reviews Product Management Team

Book review: “The Culture Map”

A few years ago I worked with a team member who expressed his struggle to work with another colleague. “I don’t know whether it’s his Mediterranean temperament, but when he talks it all feels so brusque,” he said of our colleague. This is just my own example, but it’s exactly the kind of scenario which […]