Category: Product Management
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“Product Operations” (Book Review)
Ever wondered why some product teams struggle to scale? Why insights get lost, ways of working feel chaotic, and strategic decisions happen in silos? “Product operations is the discipline of helping your product management function scale well – surrounding the team with all of the essential inputs to set strategy, prioritise, and streamline ways of…
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Building a personal CRM in Lovable
I’ve prototyped in Lovable before, but that was without a PRD. I know PMs at companies like Google and Anthropic increasingly skip writing PRDs and jump straight into prototyping. I’ve learned the hard way that skipping clear milestones means spending far more time debugging and tweaking. The Idea I recently took an idea for a…
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The rise of Agentic Shopping
Earlier this year Google released shopping features as part of its new AI Mode, with Google enabling AI agents to spot the best deal for a specific product and complete the checkout for the user. This is just one example of the early rise of “Agentic Shopping” – AI agents that aren’t just recommending products…
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“The Systems Leader” (Book Review)
In “The Systems Leader”, management lecturer Robert E. Siegel writes about the uncertain landscape in which today’s leaders operate, having to manage many conflicting tensions. System Leadership is about mastering five cross-pressures: The main point of “The Systems Leader” is that today’s leaders need to be good at fitting all the different pieces together to…
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How to write effective evals
We talk a lot about vibe coding, being able to build out product ideas quickly. However, when we deploy products built on existing AI models, we need to ensure the AI’s quality is high, consistent and scalable. Evals provide us with a system to measure quality at scale. Best to start with manual evaluations, which…
As I learn ... 