Tag: collaboration
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My Product Management Toolkit (59): Building Trust

Trust is a two-way street. How much can we trust others? How much trust do others have in us? Earning and giving trust are pivotal aspects of any interpersonal relationship and matter hugely from a professional perspective. Michelle and Dennis Reina are renowned trust experts and have outlined three critical dimensions of trust: “trust of…
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My Product Management Toolkit (58): PREP

Whatever the impact of AI on our jobs and lives, there will always be a need to communicate effectively – unless bots take over that part too 🙂 I recently came across a nice little technique to help us communicate effectively. It’s called “PREP” and has been designed to help structure a speech, whether it’s…
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My Product Management Toolkit (51): Thoughtful Disagreement

I like that Ray Dalio thinks there is such a thing as ‘thoughtful disagreement’. If you’d asked me a few years ago, I’d probably told you that there’s no such thing as disagreeing thoughtfully. In my mind, back then, it was simple: you either agree or disagree, and that’s it. Over the years I’ve come…
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My Product Management Toolkit (44): “active open-mindedness”

It’s one of the biggest traps that we as product people can fall into: developing tunnel vision, and not keeping an open mind. Some people argue that one has to be single minded in order to be successful. Perhaps this is true if you want to be a successful golfer or an amazing musician, but…
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My Product Management Toolkit (41): After Action Review (AAR)

I’m sure most of us will have been in a post-mortem at some point in our careers, to look back on a particular project or event. Derived from the medical world, the purpose of a post-mortem is to analyse a project and explain as well as document what happened. A detailed and thorough post-mortem takes…
