Category: User Experience
-
How Substack recommends

Last year Substack introduced a new recommendation feature which I want to highlight here. In case you’re unfamiliar with Substack, it’s a platform that lets writers and podcasters publish directly to their audience and get paid through subscriptions. The principle behind Substack’s recommendation feature is as simple as it’s powerful: a writer can select several…
-
Arc (Product Review)

My summary of Arc before using it – Recently, I heard Josh Miller – CEO & Co-Founder of The Browser Company – talk about Arc, a new web browser that is taking on established browsers like Mozilla Firefox, Apple’s Safari and Google Chrome. How does Arc explain itself in the first minute? On the website…
-
Human + Machine: Spotify’s ‘Algotorial Playlists’

When I think about personalised content, I think of Netflix and Spotify providing recommendations during the onboarding process based on a user’s tastes and preferences. These recommendations will then be refined and augmented as a user consumes more content. This level of personalisation is fully algorithm based, which makes it highly scalable but also prone…
-
“Discovery Discipline” (Book Review)

The so-called “Double Diamond” is a method that guides a lot of product discovery. The idea behind the Double Diamond is to go through phases of divergence (generating lots of ideas) and convergence (narrowing down the number of ideas). When doing product discovery, you apply convergence / divergence to a problem and a solution. Tristan…

