Category: User Experience
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Book review: “Rocket surgery made easy”
Whether you are business or a user, I don’t think there is any doubt about the importance of a good user experience of a site or an application. However, the usability aspect often gets overlooked or doesn’t get the attention it deserves. In a digital landscape where one has to move quickly, the focus tends…
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Jeff Patton’s story mapping
When I heard people talking about “story mapping” I was intrigued. Especially as they explained it as a way to bring user stories to life. A user story is a simple but very effective tool to help design and develop (online) products, taking into account the end-user perspective. A story is typically written up in…
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Rdio vs. Spotify: when it comes to user experience, the first round is for Rdio
Last year I wrote about Rdio, about its affiliate programme and data partnerships respectively. At the time, Rdio was only available in the US and my interaction with its streaming service was therefore limited. I had heard, however, that its user experience design (‘UX’) was great. I have now had a chance to try Rdio…
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DRM free ebooks!? It is going to happen …
Last year I wrote about J.K. Rowling, author of the immensely successful “Harry Potter” series, breaking out of the traditional publishing mould by offering Harry Potter ebooks through her own site. Another interesting recent development within the ebook world is digital publishers slowly starting to drop digital rights management (‘DRM’) from their ebooks. The main…
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Being able to say “sorry” – a great example by Balsamiq
I guess people’s (in) ability to say “sorry” is not unique to the digital landscape. However, you do not have to be a rocket scientist to see that the web and social media have made mistakes and public relations disasters a lot more public and transparent. I am always particularly interested in one’s ability to hold…
As I learn ... 