Tag: Communication
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My Product Management Toolkit (20): The Art of Saying “No”
Saying “no” is possibly one of the most challenging parts of being a product manager. There are so many great business and product ideas out there and ideally we’d like to do all of them. I can, however, only refer to one of the greatest product people and his views on the importance of saying…
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My Product Management Toolkit (19): Socratic Questioning
One of the first things that I learned when I started out in product management was the importance of asking why, using the ‘5 Whys’ to truly understand a problem or a situation: Why? — The battery is dead. (First why) Why? — The alternator is not functioning. (Second why) Why? — The alternator belt has broken. (Third why) Why? — The alternator…
