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My Product Management Toolkit (16): How not to become a “Product Janitor”?

It does make me feel sad at times. It does frustrate me occasionally. Sometimes I even want to shake them. “Product Janitors”. I’ve conducted countless job interviews where the candidate came across as as Product Janitor instead of a Product Manager. Let me outline what I think makes someone a Product Janitor and I’ll provide some…
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App review: Zuora
One of the product areas I’m keen to learn more about is billing; understanding how small businesses go about (recurring) billing. A few years ago, I used Recurly to power subscription management and payments for a music streaming service. I’ve now discovered Zuora, who aspire to “turn your customers into subscribers.” “The world subscribed” –…
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What Visa and R3 are doing with blockchain technology
In the online Fintech course that I’m currently doing, every other course video is about blockchain and the possibilities it offers. Earlier this year, I wrote about blockchain, trying to demystify some things I’d heard about it up to that point. If anything, watching my course videos with Blockchain experts such as Shaul Kfir, CTO at…
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Varo Money and its focus on the banking – customer relationship
Varo Money is a US based Fintech startup that provides mobile banking and personal financial management services. We’ve seen mobile banks launching in various forms left right and centre over the last two years; think N26 in Germany, Simple in the US and Monzo in the UK, just to name a few. I’m keen to explore Varo more and…
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My Product Management Toolkit (15): Storytelling

Storytelling is an important tool to have as part of your armour as a product person. This doesn’t mean that we should go around making stuff up, telling lies or sharing fables. In contrast, storytelling can be a very useful tool in any of the following situations: When it comes to storytelling, I learned the…
