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Learning more about EdTech (Part 1)

I’m currently doing an online course, learning more about UX design, and I’ve already provided my course provider some feedback on how they can improve their online course experience … I guess I can’t help myself. This experience prompted me to look into the education tech or the “EdTech” space a bit more, starting by…
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Collaborative user research – Learning from Erika Hall

I recently listened to a podcast where the mighty Jared Spool talked to Erika Hall about collaborative or team based research. Erika is co-founder of a design company called Mule Design and author of Just Enough Research. These are the main things I learned about collaborative user research from listening to Jared and Erika talking…
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No more features on product roadmaps – Have themes or goals instead!

You might have read my one of my previous blog posts about the so-called goal oriented roadmap. I prefer goal-oriented roadmaps over their more traditional counterparts. My problem is that ‘classic’ roadmaps contain a mix of features and timings, but don’t provide any context whatsoever (I’ve included an example below). I typically don’t include features on a roadmap and focus on…
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What is psychographic segmentation?

As a product person, I’m always interested in segmentation as there’s no such thing as a universal customer with the same characteristics or behavioural traits. There are many different ways to identify and target a specific group within a population, and I came across “psychographic segmentation” as a way of segmenting your target audience. Psychographic segmentation…

