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My Product Management Toolkit (45): Sales Safari
If you feel that doing customer interviews might not give you the learnings that you’re looking for or that you want to add a new source of customer insights, then it might be worth going on a “Sales Safari”. Sales Safari is an online audience research method developed by Amy Hoy. Sales Safari is about…
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My Product Management Toolkit (44): “active open-mindedness”
It’s one of the biggest traps that we as product people can fall into: developing tunnel vision, and not keeping an open mind. Some people argue that one has to be single minded in order to be successful. Perhaps this is true if you want to be a successful golfer or an amazing musician, but…
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My Product Management Toolkit (43): retention levers and impact
I like Hiten Shah’s simple but clear explanation about the importance of measuring retention: “retention is the indicator of whether a product is working for its users or not.” Retention is typically measured by comparing the number of customers at the start of a given time period with the number of customers at the end…
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Stitch Fix (Product Review)
My summary of Stitch Fix before using it? I expect Stitch Fix to offer second hand clothing, but that’s purely based on the name 🙂 Alternatively, you can use Stitch Fix to get your existing clothing items repaired. How does Stitch Fix explain itself in the first minute? When I download the Stitch Fix iOS…
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Prose (Product Review)
My summary of Prose before using it? I’ve heard some venture capital friends talk admiringly about Prose and their approach to personalisation. All I know is that Prose sells hair products, but being 100% bald myself 🙂 that’s as far as my knowledge goes. How does Prose explain itself in the first minute? When I…
As I learn ... 