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“Product Leadership” (Book Review)
A few months ago, Richard Banfield, Martin Eriksson and Nate Walkingshaw published “Product Leadership”, a great book which shares stories and insights from top product managers who’ve built world class products and highly performant product teams. Banfield, Eriksson and Walkingshaw are all well established product management experts, and as part of writing “Product Leadership” they…
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My Product Management Toolkit (24): ‘Pre-Mortem’
As helpful as ‘post-mortem’ sessions can be, how often do you find yourself wondering: “if I’d only thought about that beforehand!” In a medical environment, a post-mortem creates the opportunity for health professionals and the family to establish the patient’s cause of death. With digital products, a post-mortem typically happens at the end of a…
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“Customers Included” (Book Review)
In the book “Customers Included”, Mark Hurst and Phil Terry make a great case for listening to the customer. In the book, Hurst and Terry look at why customers get overlooked by companies and explain how to best engage with customers: Why do customers get overlooked? – “The problem with customers is that they don’t always know…
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ipagoo (Product Review)
“Accounts designed for the 21st century” is the main strap-line of ipagoo, a Fintech startup that offers multi-country and cross-currency accounts. I was intrigued by this concept and decided to download ipagoo’s new iOS app and write a quick review: My quick summary of ipagoo (before using it) – I expect ipagoo to offer services…
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“Radical Candor” (Book Review)
In my experience, as you further your career, you’re likely to lead other people in some capacity or another. Whether you’re managing people or simply interacting with them, giving and receiving feedback can often be tricky. I believe that being able to both share and receive feedback is a true skill that only few people…
