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My Product Management Toolkit (43): retention levers and impact

I like Hiten Shah’s simple but clear explanation about the importance of measuring retention: “retention is the indicator of whether a product is working for its users or not.” Retention is typically measured by comparing the number of customers at the start of a given time period with the number of customers at the end…
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Stitch Fix (Product Review)

My summary of Stitch Fix before using it? I expect Stitch Fix to offer second hand clothing, but that’s purely based on the name 🙂 Alternatively, you can use Stitch Fix to get your existing clothing items repaired. How does Stitch Fix explain itself in the first minute? When I download the Stitch Fix iOS…
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Prose (Product Review)

My summary of Prose before using it? I’ve heard some venture capital friends talk admiringly about Prose and their approach to personalisation. All I know is that Prose sells hair products, but being 100% bald myself 🙂 that’s as far as my knowledge goes. How does Prose explain itself in the first minute? When I…


