-
“The Crux” (Book Review)

“Good Strategy. Bad Strategy” is one of my favourite books on strategy and one that I often refer back to. In “Good Strategy. Bad Strategy”, corporate strategy expert Richard Rumelt writes about the ‘kernel’ of a good strategy. This kernel has three elements: (1) a diagnosis of the main challenge or problem, (2) a guiding…
-
“Loved” (Book Review)

“The work is both highly strategic and tactical. But it is far more than creating product collateral, doing sales enablement or managing launches, a common misperception of the role” reads one of the opening paragraphs of Loved: How to Rethink Marketing for Tech Products. “Loved” is a book by Martina Lauchengco, an experienced product marketer…
-
What is Retrieval-Augmented Generation (RAG)?

As we’re getting more used to Large Language Models (LLMs) and their applications, we’re also starting to see the gaps in the accuracy and reliability of the responses that we get from these models. LLMs can start hallucinating, which means that they provide a response that might seem accurate at first glance, but isn’t. One…
-
My Product Management Toolkit (62): Morton’s Resolution Model

In my book Managing Product = Managing Tension I wrote about the importance of healthy conflict. If you can challenge each other’s ideas or opinions constructively, you’ll be able to resolve conflict in a productive manner. Since writing my book I’ve learned about “Morton’s Resolution Model” by Morton Deutsch. Deutsch was a social psychologist who…

